FAQ

·  New Construction and Renovation Design
·  Project management
·  Kitchens and bathrooms
·  Furniture & Decor
·  Concierge Services
·  Finishes & Fixtures
·  Window treatments
·  Corporate offices
·  Hospitality and restaurants
·  Public spaces and lobbies

 

 

 

 

 

 

 

 

Full-service interior design consists of three major phases:

  • Concept & Style Discovery Phase
  • Design Development Phase
  • Implementation Phase

Our full-service approach enables us to manage projects from initial concept through to completion, designing your home down to the final detail. It is our job to take care of the major and minute design details that turn a house into a home.

We develop a design direction through a lifestyle questionnaire and a style discovery process.  Then we create inspiration board(s) to communicate what we envision for the project, and establish the overall vibe and direction from which to build from.

After the concept & style direction is agreed upon, we then build the project from there.  We develop floor plans, furniture layouts, interior detail designs, finish and fixture selections, furnishing and decor selections, and establish a preliminary investment.  We review this phase and revise accordingly until everything is agreed upon.  During this time, we work with other trade vendors gathering estimates and working through all the details in your project.

 

This phase is typically the longest, and also the phase where you may feel as though nothing is happening.  Rest assured though it is, behind the scenes.  This is probably the most critical phase for ensuring things run smoothly from ordering the right fabric for your sofa, to making sure construction is moving along according to plan.  Here are some of the typical things taking place at this point:

Placing orders & assessing delivery times
Complete the purchasing of goods on your behalf
Clarify and communicate estimated delivery times
Manage open orders by efficiently tracking goods
·Prepare the construction & installation timeline

Construction
Oversee the construction and installation timeline
Coordinate project logistics with contractors and vendors
Provide site checks for project accuracy

Installation
Coordinate deliveries and installations
On site presence during deliveries and installations, where applicable

Furniture Installation and Styling
Provide turnkey furniture installation, which means that all of the furnishings are delivered at one time, once any construction is complete
Plan and execute the styling process
Style and photograph the completed project, where applicable

The Reveal
Provide documentation that supports the care and maintenance of your newly completed project
Identify any deficiencies that we’ve noted during installation in the format of a project punch list

Identify & Resolve Deficiencies
Identify and resolve all deficiencies identified on the project punch list

 

The Conceptual & Style Phase typically takes approximately four to six weeks and the Design Development Phase takes approximately six to ten weeks. The Implementation Phase is time dependent on scope of work, lead time of vendors,  and the contractor’s schedule.  Please note, as of 2022, many vendors are experiencing shortages on materials and labor, which in turn has greatly extended lead times.

As every project is different, Bridget will meet with you and assess the scope of work, then determine the design fee accordingly.  Full-service interior design is a flat design fee per project.  The very first step in any new project is a Discovery Call to determine if there’s a fit.  Next, we would set up a Design Consultation, which is a 2 hour meeting in your home to discuss the project in great detail.  The fee for a consultation is $550, which is paid in advance, which reserves your spot on our calendar.

 

All purchasing and execution goes through us.  Your purchase of interior design items (i.e. furniture, fixtures, fabrics and other design materials) through us will serve as payment for our services during the Implementation Phase.  When you purchase your furniture through us, you never pay full MSRP.   You are presented the full investment breakdown for every piece of furniture we are purchasing for you. This way you have a very good understanding of what you are paying for every item. Any adjustments that you request are presented to you for approval. Nothing is ordered until you approve and sign off for each item. Full payment is required upfront, as we cannot begin the procurement of furnishings until payment is received.

Our team is fully equipped to manage all the issues that may come up with purchasing, logistics, storage of your furnishings to final installation and styling in your home. You don’t have to lift a finger when you work with us. We guide you through the initial design decisions and then we fully execute the design for you.

 

 

We require 100% deposit on all orders for many reasons.

Once a custom order is placed, it is non-refundable.  If we’re ordering custom sofa just for you and then you decide you don’t want it, we certainly aren’t going to want it either.

We do understand that tough times come up in peoples lives and cause a client to lose focus and pull  away from the project.  Once the custom orders are already set into motion, they cannot be paused or cancelled, which means production will conclude and balances will be due.  We’re a design firm, and cannot front money for purchases on behalf of our clients.

Those examples aside, there are many benefits to paying 100% up front:

·  It cuts paperwork in half (instead of billing for a deposit and final invoice).
·  Since we do turn-key project installations (where we do one delivery after all of the orders are in at our local receiver’s warehouse), you would still be required to pay for items in full prior to receiving them.
·  Projects move more quickly this way, as it makes the entire order process more efficient and allows us to complete your project quicker.

 

A home equity or construction loan would be a great way to finance your dream project. This allows you to complete your project now, while paying for it over time.
You only make payments on what you actually borrow, not the entire loan.
If there is a large construction project happening, the bank will use the plans and budget for the home appraisal. They will base the loan amount on the future value, not the current home value. This allows you to use the future value of the home to pay for those improvements now.

 

Many clients don’t realize that they should hire an interior designer from the very start. From the time you even begin to dream about your new home or renovation to your existing home, the help and guidance of an interior designer will be the best investment you will ever make.
Even if you have an architect drawing up the plans, we can work with them to make sure your home meets your needs for your lifestyle, style and routines. Your architect is responsible for knowing how your home sits on the lot, the exterior and the room layouts. They typically work from the industry standards and don’t always take into account how you will live daily in your home and how your furnishings will fit in the big picture.
Your builder or remodeler, is responsible for executing the plans that are already drawn up, and they typically don’t handle anything regarding the design of your home or the materials selected. Even if they have a dedicated design center or partner, a lot of your lifestyle needs are not typically accounted for.
In hiring in us, we will review the plans to make sure they work for you way beyond the construction phase. We will select all the materials for you, make site visits during construction to ensure materials installations and layouts are being executed according to plan. The ideal situation is to work alongside your team, as a team with a common goal of making your house a home for you. Our goal is to create your dream home that will not just be beautiful, but will function for your needs and be comfortable and inviting.
The clients that we work best with are clients who see value in the creative process, and value the experience, expertise and processes of a professional design team. They are typically clients who will trust us to do what we do best. They are decisive and ready to take action. They are willing to invest in what they truly want their home to look and feel like. They understand the value of high quality design work.

We do have a design style that is bold, elegant, and sophisticated, but we are also flexible and able to produce the right design for our clients specific style.  We love to help our clients uncover their own unique design style and what truly makes their life special.  We then create the perfect environment to compliment that uniqueness.  We nod towards the pushing of the envelope, working outside the boundaries and opening a world of what is possible with each client and their project.

Absolutely.  We encourage clients to incorporate some of the treasured pieces that they already own. That is what makes for a one of a kind, unique design.  With that said, we are also very honest about what works and what doesn’t – for example if a piece is just too big for the room, we will recommend moving it to another room where it might work better.
While we  don’t have a “hard” minimum product investment for your project, a very important part of the value that we bring to you is to help you develop a feasible dollar amount. We will help you to develop what the ideal investment range could be for your project during our initial conversations.  We understand the importance of having a defined spending plan from the very beginning, and we take pride in helping our clients realize their design vision at a price point that works for them. We find that a typical starting point for any room for a full service project would be around $25,000.
Our approach is that we want to design your grand vision. This means that our focus is on the ideal design that will address all your needs first and foremost.   As we create the design plan for your grand vision, we are very careful to keep the budget range we discussed in mind, but we still design with the creative freedom that is required to produce our best work for you.
Each project is unique, we take the time to discuss your vision for the project and the scope of work, after which we will be happy to prepare an Interior Design Fee Estimate Proposal for you.  We present our design fee as a flat fee, but it is based on an estimated hourly model of what we believe will be required to complete your project.  This proposal does have limitations such as number of revisions, and a limitation on length of time for design plan to be completed.  Due to the nature of this work, we cannot allow projects to drag on endlessly with revisions and without deadlines for completion.  It’s important to stay within the outlined scope of wok, however should further revisions or additions to the original scope be added in the process, we will bill accordingly at our then current hourly rate.  A full service design project is typically a longer engagement of our services, and entails a lot of detail work and custom design.  We do establish a minimum design fee of $5,000 +.
This is such an important question!
We understand that we are embarking on a project that will last quite a few months – maybe years if it is a new build. Therefore it is important that we get to know each other and establish trust.  Trust, great listening skills and communication is very important to us and we strive for that from the onset.
We begin the process with a discovery call to review our initial questionnaire and learn more about your project.   Should we decide to go to the next step, we will then meet for a consultation in your home, where we get to understand your lifestyle, how you want to live in your home, how you want it to feel, what is important to you and your family now and in the future.
We are our clients’ biggest advocates, and when you hire us, you save time and money. You don’t have to lift a finger because we take care of it all for you.

Yes! You don’t have to do a full room project if you are just looking for window treatments or custom soft furnishings like drapery, bedding and pillows. We are happy to meet with you in your home, take measurements and design the perfect soft furnishings for you.  We have our custom workroom which offers endless possibilities to create the perfect products you need.  We do require a design fee to do this work which is payable in full upfront.  We do however waive this fee if you move forward with purchasing product through us.  Please reach out to us to discuss any work of this nature you have for your home.

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Discovery Call

Bridget Ray Interior Design

1179 Pallister Lane
Lake Mary, FL 32746
M-F 8am-5pm
407-920-2448

Bridget Ray Interior Design Location

An Uncommon Find

Bold looks, creative solutions, and edgy elegance. New Construction/Renovations/Furnishings Residential and commercial interiors.

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